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Cookies Policy

This Cookies Policy explains how Playfina Casino may use cookies and similar technologies when you visit or use our website. It describes what these technologies do, the types of information they may collect, why they may be used, and the choices available to you. This policy should be read together with our Privacy Policy and any other terms that apply to your use of the Playfina Casino website and services.

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About cookies

Cookies are small text files or similar data files that may be placed on your computer, mobile phone, tablet or other device when you visit a website. They allow a website to recognise a device, remember certain information and support the delivery of online services. Some cookies are stored only for the duration of a browsing session, while others may remain on your device for a longer period or until they are deleted.

On this page

Playfina Casino may also use technologies that perform a similar function to cookies. These can include pixels, tags, software development kits, local storage and device identifiers. In this policy, the term cookies includes these technologies where the context permits. The information collected through these tools may relate to your device, browser, website activity, preferences and general interaction with our services.

Cookies do not usually contain your name or other information that directly identifies you. However, information collected through cookies may sometimes be linked with account, transaction, device or other personal information held by Playfina Casino or by a service provider acting on its behalf. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

How cookies support the website

Cookies can help Playfina Casino provide a secure, consistent and convenient online experience. They may help us remember your selected settings, keep pages working correctly, understand how visitors use the website and identify unusual activity. Some website features may not operate properly if certain cookies are blocked or deleted.

Types of cookies we may use

The cookies used on the website may vary depending on the pages you visit, the services you use, your device and your cookie settings. The main categories are described below. A cookie may fit into more than one category depending on the purpose for which it is used.

Strictly necessary cookies

These cookies are needed for core website functions. They may support account access, session management, security features, fraud prevention, navigation, load balancing and the correct display of essential pages. Without them, parts of the website may be unavailable or unable to operate as intended. Because these cookies support requested services and essential security functions, they may not always be optional through the website preference tool.

Functional and preference cookies

Functional cookies help remember choices you make while using the website. For example, they may remember language, region, display or cookie preferences, so that you do not need to make the same selection each time you return. These cookies can make the website more convenient, but disabling them may mean that some preferences are not retained.

Analytics and performance cookies

Analytics cookies may help us understand how visitors reach and use the website. They can provide information such as which pages are viewed, how long a page is used, whether a page loads correctly and whether visitors encounter an error. We may use this information in an aggregated or otherwise limited form to improve website performance, content, usability and technical reliability.

Security, risk and prevention technologies

Cookies and related technologies may be used to protect accounts and services, detect automated or suspicious activity, reduce fraud, support identity and access checks, and help maintain the integrity of the website. These tools may collect information about a device, browser, network connection or interaction with the website. They are not intended to replace any other checks or requirements that may apply to the use of gambling services.

Advertising and marketing cookies

Where used and permitted, marketing cookies may help measure campaigns, limit repeated advertising, understand the effectiveness of promotional communications and present content that may be more relevant to your interests. These cookies may be placed by Playfina Casino or by selected third parties working under their own privacy terms. You may be able to refuse or manage these cookies through the website preference tool, your browser settings or the relevant third-party options.

Third parties, retention and updates

Some cookies may be provided by third-party service providers that help operate, secure, measure or improve the website. These providers may process information in accordance with their own privacy notices and contractual arrangements. Third-party cookies may be subject to controls offered by the relevant provider, browser or device. Playfina Casino does not control every third-party technology or the settings made available by an external provider.

The length of time a cookie remains on your device depends on whether it is a session cookie or a persistent cookie, its purpose and the settings of the service that placed it. Information may be retained for as long as reasonably necessary for the purpose for which it was collected, to maintain security, meet operational requirements, resolve disputes, enforce terms or comply with applicable legal obligations. Retention periods may differ between cookie categories and service providers.

The website may contain links to other websites or services. Those websites may use their own cookies and similar technologies, and their practices are not governed by this Cookies Policy. You should review the privacy and cookie information provided by any external service before using it or submitting information.

Changes to this policy

Playfina Casino may update this Cookies Policy from time to time to reflect changes to the website, technologies, service providers, legal requirements or business practices. The updated version will be made available through the website and will show the relevant revision date where appropriate. You should check this page periodically so that you remain aware of how cookies and similar technologies may be used.

Questions and privacy requests

If you have a question about this Cookies Policy, want to review the information available about your preferences, or wish to make a privacy-related request, use the support or privacy contact channel made available on the Playfina Casino website. We may need to verify your identity before responding to a request. Any request will be considered under applicable privacy requirements and the limits that may apply to particular information or records.